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The first 60 minutes after major bleeding injuries such as in car crashes determine the outcome. Survival rates  improved dramatically after trauma care was streamlined around that golden hour. The same kind of systematic approach works for communications, too.

By separating what needs to happen in every emergency from details that are situation-specific, public information officers can focus on crafting and distributing the most effective messages when every minute counts. The book includes step-by-step guides and worksheets to help communicate effectively in urgent situations.
Communications Golden Hour Book
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Based on the concepts that I teach in workshops, this book includes practical guidelines for planning and preparation, including checklists to help communications leaders prepare for decisions likely in any emergency - and streamline your approach so that you are ready.

Based on Real Experience on All Sides of Emergencies

Doug Levy has always been known as one of those people who manages to stay calm when others scramble. Firefighter and EMT, trained as a lawyer, award-winning investigative reporter, Doug has led communications teams at three universities and has advised public safety agencies, health departments, and others on how to get emergency messages out to the public fast – when every minute counts. Among the early adopters of social media as a tool for emergency communications, Doug shows what works – and what doesn't – based on real examples. He can be found at .

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Copyright © 2018 Doug Levy Communications LLC.  All Rights Reserved. The Communications Golden Hour is a trademark and service mark of Doug Levy Communications LLC.
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